Privacy Policy

1. Information We Collect

At Image Electronics, we collect information to provide better services to our customers. The information we collect includes:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Payment details are processed securely through our payment gateway. We do not store complete credit card information on our servers.
• Order Information: Details about products purchased, service requests, and transaction history.
• Technical Information: IP address, browser type, device information, and cookies for website functionality and analytics.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Sending order confirmations, shipping updates, and service notifications
• Processing payments securely through our payment gateway
• Improving our website, products, and services
• Sending promotional emails (with your consent)
• Preventing fraud and ensuring security

3. Information Sharing

We respect your privacy and do not sell your personal information. We may share information with:

• Service Providers: Shipping companies, payment processors, and other trusted partners who help us operate our business.
• Legal Requirements: When required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Payment Security

All payment transactions are processed through Paystack, a secure and PCI-compliant payment gateway. We comply with industry-standard security measures including:

• SSL/TLS encryption for data transmission
• PCI DSS compliance for payment processing through Paystack
• Secure storage of customer information
• Regular security audits and updates
• We do not store complete credit card information on our servers

Paystack Payment Processing: Your payment information is processed directly by Paystack and protected by their robust security infrastructure. We only receive confirmation of payment status, not your sensitive payment details.

5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and maintain your shopping cart. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: